Alfresco use-case: paperless project for insurance

June 13, 2010

This article was posted May 2009, but for those who did not read it already, I think it is a very good example of what could be the benefits of implementing Alfresco, and all the typical ECM use-cases for a company (insurance):

Allianz removes walls of paper with open source ECM

It describes the Allianz paperless project (in Australia) and how paper-based processes have been replaced with the Alfresco ECM system.

Here is a synthesis and an extract of the key points:

Some typical use-cases:
– Customer needs ECM (enterprise content management) for functionality that is “more than just storage”.
– Paperless: no more need to copy documents around. Lots of documents can be scanned and then stored in Alfresco where one can find them easily.
– BPM: ECM gives the possibility to control the process of workflow and sign-off.
– “Record management” like feature: ECM system allows document lifecycle management strategy, especially for documents that need to be retained for X years after closure and that have to be kept for compliance reasons.
– OCR is also a big focus because usually a lot of documents are stored, but not necessarily indexed.

As per Allianz, the criterias to choose Alfresco were:
– “key criteria were cost, agility, capability, technology fit, integration options, and functionality.”
– Allianz representative also praised the speed of implementation: “The Alfresco part only took a few weeks, including load testing.” (…) “We have an ECM up and running quickly, our costs are low and have a lot of growth and future.”

– “We went in with 250,000 documents on day one. Alfresco does what it says on the box.
– “Since going live about 12 months ago Allianz now has almost one million documents stored in the ECM system for a total of 500GB of data.”

– In terms of purchase cost, Allianz representative was “not allowed to give figures”, but was happy with Alfresco and says it was “a lot less than going down another path”.
– Regarding custom developments: Allianz has two developers working on Alfresco so it doesn’t have a lot of resources on a day-to-day basis and allows them to concentrate on “enhancements, not maintenance”.

Alfresco Share repository integrated into a portal (Liferay)

June 11, 2010

These 2 screenshots show how Alfresco Share repository view can be integrated into a portal (Liferay):

It is probably “just” an iFrame Portlet, but I think this gives a good idea of how simply expose the Share document management features into your portal…

Posted by mike hatfield

Alfresco launches services to simplify migration from your legacy and proprietary ECM

June 2, 2010

As part of the campaign « switch to Alfresco », Alfresco has launched a packaged migration services, to help organization migrating from their current (and costly 🙂 ECM system to Alfresco.

The migration services will initially be available only for EMC/Documentum and Microsoft SharePoint.

As far as I know, Alfresco has made a partnership with a well known “connector editor” company (I think we can say it is EntropySoft), which will provide the set of tool to automate the data migration.

We have already tested such data migration toolkit provided by EntropySoft (for the migration from IBM “Portal Document Manager” to Alfresco repository), and I can say these are very good migration tool.

For more info : Switch to Alfresco